0191 482 1219
0191 420 0097
you2us@ncinsurance.co.uk
NCi House
Lowreys Lane
Low Fell
Gateshead
Tyne & Wear
NE9 5JB
Office hours:
Monday – Friday 9am – 5pm
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It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.
Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk.